TrustPilot Reviews

Impartial and independent online reviews. We are proud to be the top ranked leasing company.

All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.

Trustpilot Logo Excellent - 4.9 out of 5 3684 Verified Reviews

Phil. C TrustPilot 5 Star

We were a bit apprehensive about....
We were a bit apprehensive about leasing but after speaking to Jake he reassured us that we hadn’t anything to worry about! 1st class service from Jake from the first time we spoke to delivery this morning. Very pleased with...

View ReviewAdded 12 hours ago

Emma Marchant TrustPilot 5 Star

Great service.
Great service. Smooth change over of contracts and vehicles. Jim Mercer is always professional and communication is perfect

View ReviewAdded 2 days ago

Reinhold Micabalo TrustPilot 5 Star

Very reliable and trustworthy.said car....
Very reliable and trustworthy.said car will be delivered january and they delivered.arrived on time.staff are polite and accommodating.highly recommended.

View ReviewAdded 3 days ago

Steve A TrustPilot 5 Star

A great team effort .
I cannot fault the team at Rivervale, they were attentive , managed expectations and communicated effectively to the deals conclusion.

View ReviewAdded 3 days ago

Joseph McCarthy TrustPilot 5 Star

Really helpful and friendly..
Really helpful and friendly.

View ReviewAdded 4 days ago

Sam TrustPilot 5 Star

Daniel from Rivervale was excellent.
Daniel from Rivervale was excellent - a clear understanding of cars available, monthly costs etc. he was very polite and knowledgeable and kept me informed throughout the whole process. My car arrived on Friday and everything...

View ReviewAdded 5 days ago

Customer TrustPilot 5 Star

Great service from Matt and Theresa....
Great service from Matt and Theresa with good flexibility allowing us to look at 3 different manufacturers before we got a new EV that met our requirements .

View ReviewAdded 9 days ago

Mr Niall McMahon TrustPilot 5 Star

Kept updated every step of the way.
Kept updated every step of the way. Quick and easy process, well managed.

View ReviewAdded 9 days ago

Marc Sargeant TrustPilot 5 Star

Matt really went above and beyond in....
Matt really went above and beyond in assisting us to get a great deal sorted for a van.

View ReviewAdded 12 days ago

Joanne B TrustPilot 5 Star

Fantastic customer service.
This is the second time I have used Rivervale. Great communication, great price and loved both cars. Particular thanks to Matt and Teresa who really helped me secure my cars.

View ReviewAdded 16 days ago

More from our blog…

Trustpilot Logo Excellent - 4.9 out of 5 3684 Verified Reviews

Phil. C TrustPilot 5 Star

We were a bit apprehensive about leasing but after speaking to Jake he reassured us that we hadn’t anything to worry about! 1st class service...

Leased a NISSAN QASHQAI HATCHBACK 1.3 DiG-T MH 158...

Emma Marchant TrustPilot 5 Star

Great service. Smooth change over of contracts and vehicles. Jim Mercer is always professional and communication is perfect

Leased a TOYOTA C-HR HATCHBACK 1.8 Hybrid Icon 5dr...

Reinhold Micabalo TrustPilot 5 Star

Very reliable and trustworthy.said car will be delivered january and they delivered.arrived on time.staff are polite and accommodating.highly...

Leased a SEAT ARONA HATCHBACK SPECIAL EDITION 1.0...

Steve A TrustPilot 5 Star

I cannot fault the team at Rivervale, they were attentive , managed expectations and communicated effectively to the deals conclusion.

Leased a VOLKSWAGEN ID. BUZZ ESTATE 150kW Style Pro...

Joseph McCarthy TrustPilot 5 Star

Really helpful and friendly.

Leased a HYUNDAI I20 Special Editions 1.2 Mpi Pla...

Joseph McCarthy TrustPilot 5 Star

Really helpful and friendly.

Leased a HYUNDAI I10 HATCHBACK 1.0 [63] Advance 5dr...

Sam TrustPilot 5 Star

Daniel from Rivervale was excellent - a clear understanding of cars available, monthly costs etc. he was very polite and knowledgeable and kept...

Leased a RENAULT SYMBIOZ ESTATE 1.6 E-Tech FHEV 145...

Customer TrustPilot 5 Star

Great service from Matt and Theresa with good flexibility allowing us to look at 3 different manufacturers before we got a new EV that met our...

Leased a MINI Electric 135kW Cooper S Level 2 33kWh...

Customer TrustPilot 5 Star

Great service from Matt and Theresa with good flexibility allowing us to look at 3 different manufacturers before we got a new EV that met our...

Leased a CUPRA BORN ELECTRIC HATCHBACK 170kW e-Boost...

Mr Niall McMahon TrustPilot 5 Star

Kept updated every step of the way. Quick and easy process, well managed.

Leased a TOYOTA COROLLA TOURING SPORT 1.8 Hybrid Icon...

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