Rivervale leasing - Mission statement

Mission statement

Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would want to be treated, helping them to find the most suitable option for their transportation needs.

By doing this we will create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves. Our aim is to create a fun, friendly and family atmosphere but not forgetting our professionalism.

We will create and maintain a presence in the community. We will be active in both local and regional organisations and activities. We want to be our customers life-long provider of choice for vehicle sales and aftersales service products.

More from our blog…

Trustpilot Logo Excellent - 4.9 out of 5 3684 Verified Reviews

Phil. C TrustPilot 5 Star

We were a bit apprehensive about leasing but after speaking to Jake he reassured us that we hadn’t anything to worry about! 1st class service...

Leased a NISSAN QASHQAI HATCHBACK 1.3 DiG-T MH 158...

Emma Marchant TrustPilot 5 Star

Great service. Smooth change over of contracts and vehicles. Jim Mercer is always professional and communication is perfect

Leased a TOYOTA C-HR HATCHBACK 1.8 Hybrid Icon 5dr...

Reinhold Micabalo TrustPilot 5 Star

Very reliable and trustworthy.said car will be delivered january and they delivered.arrived on time.staff are polite and accommodating.highly...

Leased a SEAT ARONA HATCHBACK SPECIAL EDITION 1.0...

Steve A TrustPilot 5 Star

I cannot fault the team at Rivervale, they were attentive , managed expectations and communicated effectively to the deals conclusion.

Leased a VOLKSWAGEN ID. BUZZ ESTATE 150kW Style Pro...

Joseph McCarthy TrustPilot 5 Star

Really helpful and friendly.

Leased a HYUNDAI I20 Special Editions 1.2 Mpi Pla...

Joseph McCarthy TrustPilot 5 Star

Really helpful and friendly.

Leased a HYUNDAI I10 HATCHBACK 1.0 [63] Advance 5dr...

Sam TrustPilot 5 Star

Daniel from Rivervale was excellent - a clear understanding of cars available, monthly costs etc. he was very polite and knowledgeable and kept...

Leased a RENAULT SYMBIOZ ESTATE 1.6 E-Tech FHEV 145...

Customer TrustPilot 5 Star

Great service from Matt and Theresa with good flexibility allowing us to look at 3 different manufacturers before we got a new EV that met our...

Leased a MINI Electric 135kW Cooper S Level 2 33kWh...

Customer TrustPilot 5 Star

Great service from Matt and Theresa with good flexibility allowing us to look at 3 different manufacturers before we got a new EV that met our...

Leased a CUPRA BORN ELECTRIC HATCHBACK 170kW e-Boost...

Mr Niall McMahon TrustPilot 5 Star

Kept updated every step of the way. Quick and easy process, well managed.

Leased a TOYOTA COROLLA TOURING SPORT 1.8 Hybrid Icon...

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